Same User Conflcit

This tutorial shows you how to fix contact conflicts in Bridge when information differs between Bridge and your CRM. You’ll learn to identify mismatches, view the inconsistencies, and choose which version to keep so everything syncs correctly.

Welcome to our tutorial on how to resolve contact conflicts when a contact appears in both Bridge and your C R M

To get started, click the icon on the left that looks like two people.

If you're experiencing issues, the information doesn't match in a same contact. For example, you can see that there are four inconsistencies in the contact for Maria Gonzales. To fix this, simply click on the red button showing the conflict and choose the version you want to sync.