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For sales leaders

More sales per advisor.Lower cost per customer.

Bridge connects WhatsApp, calls, email and AI with reports that show which ads turn into sales, how each lead moves forward and how each customer is served. Improve follow-up, lower service costs and keep control of your information.

For companies where selling takes advice, follow-up and trust

A new opportunity reaches the sales follow-up board with its owner, Sarah Collins. The customer record shows the conversation, the Bridge AI summary and the next step. The opportunity moves to Proposal and management can see the follow-up.

Teams that manage their relationships with Bridge

  • BMW
  • MINI
  • Hyundai
  • Renault
  • Jeep
  • KTM
  • Beld
  • Constructora Bolívar
  • Lockton

Product in action

From the first message to the next purchase.

The same customer, from the first inquiry to the next purchase: AI agents handle tasks, your team makes the calls, and everything stays in one history in Bridge.

AI Done by AI Decided by your team
Michael ReedCustomer · 2 opportunities · Sales · New
March 12
New conversation · Instagram ad · Hybrid SUV
Michael Reed
Hi, I saw the hybrid SUV ad. I'm interested and I have a car to trade in.
09:12
LeadScoutAI
Hi! I'm the Vertex Motors virtual assistant. When are you looking to buy, and how do you plan to pay?
09:12
Michael Reed
This month. I'd like to finance the balance.
09:13
LeadScout · Qualified lead
Looking for
Hybrid SUV, family use
Trade-in
Yes, current car
Financing
Finances the balance
Next step
Test drive
LeadScout handed the conversation to Sarah Collins
Sarah Collins
Hi, I'm Sarah Collins. Does a test drive on Saturday at 10 work for you?
09:14
WhatsApp call · 5:40
Confirmed the test drive and asked for a trade-in valuation.
Bridge AI: test drive on Saturday, trade-in valued and balance financed. Expects the proposal before Monday.
Sarah Collins
Hybrid SUV proposal.pdfPDF · 2 pages
16:40
March 14
Michael Reed
Done! I'll sign tomorrow and take the SUV home.
11:05
Sarah Collins
Congratulations, Michael! We'll see you on Friday at 4 p.m. for the delivery.
11:06
Sarah Collins
Private message
@James Turner, Michael signs tomorrow. Can you prepare the delivery for Friday at 4?
11:07
Bridge AI summary
Purchase confirmed: hybrid SUV with trade-in and financed balance. Delivery on Friday at 4 p.m.
Opportunity updated in the CRM · Won
September 10
Michael Reed
Hi, when is my first maintenance due?
08:12
ServiceDeskAI
Hi, Michael. Your hybrid SUV's first maintenance is due at 10,000 km or 6 months. Would you like me to book you in at the service centre?
08:12
Michael Reed
Yes, Saturday morning.
08:14
ServiceDeskAI
Done. Your appointment has been requested for Saturday at 8 a.m. The service centre will confirm.
08:14
ServiceDesk handed the conversation to Sarah Collins
Sarah Collins
Hi, Michael. I saw you're coming in for service on Saturday. How are you getting on with the SUV?
10:30
Michael Reed
Really well! My wife is also thinking about changing her car.
Purchase intent
10:41
Sarah Collins
Great! Shall I show you both the new models on Saturday, after the service?
10:43
Michael Reed
Perfect! See you there.
10:45
Michael Reed's opportunities
Hybrid SUVWon
Second vehicleNew · suggested by Bridge AI
New opportunity created in the CRM

Reports

See which ads generate sales and where each lead stalls.

Three reports connected to your conversations: which ads turn into sales, how each opportunity moves with its advisor and how each customer is served.

app.bridge.new

Which ads turn into sales.

Sales and marketing report in Bridge: customers, conversion funnel by source and response
Explore the reports

For every leader

One relationship. Useful information for every leader.

Sales and marketing

Convert more of the investment you already make.

See which ads generate sales, how leads move and where sales follow-up needs support. You also get more from your CRM investment: Bridge updates it automatically with the activity of every conversation.

Explore the reports

Customer experience

Deliver what the customer expects.

Bring what was agreed in the sale to service and use AI for frequent questions, with context to continue each case.

Meet the AI agents

Compliance and security

Keep control of information.

Move conversations to company channels, with access permissions and traceability. Especially relevant in financial services.

See security

Continuity

More time to advise. Less work rebuilding every case.

Teams don't like working on a CRM form: they like serving customers. Bridge is a system of action: the advisor talks, proposes and follows up, and the information is recorded without typing it in.

Messages, calls, documents and agreements stay in one history per customer. The team picks up what was discussed, prepares the next contact and coordinates follow-up across teams.

  • Inquiry
  • Proposal
  • Close
  • Service
  • New opportunity

Customer history

  1. 1

    The advisor prepares the proposal

    Reviews what the customer asked for before sending it.

  2. 2

    Service picks up what was agreed

    Checks the purchase terms before replying.

  3. 3

    The team spots a new opportunity

    Earlier preferences and conversations prepare the next contact.

AI agents

AI handles tasks. Your team moves relationships forward.

Prospecting

LeadScout

Qualifies interest and gives the advisor what they need to continue.

Service

ServiceDesk

Answers questions and handles requests with company knowledge.

Routing

FrontDesk

Identifies the need and routes the conversation with context.

See how the agents work

CRM and integrations

Follow-up also lands in your CRM.

Bridge connects conversations with sales records and cuts your team's data entry.

You can also use Bridge without a CRM.

In most companies, much of the CRM data is incomplete or out of date because it depends on someone typing it in.

With Bridge, your CRM stays current with the activity of every conversation.

CRMs Bridge works with

  • HubSpot
  • Salesforce
  • Pipedrive
  • Zoho

Also with Microsoft Dynamics · Attio

Scope varies by CRM and configuration. Confirm it with the Bridge team.

Michael Reed

Hybrid SUV · Family plan

Synced to CRM

Sync example

  • Conversation activity16:45
  • Notes and summary16:46
  • Deal stage16:47
  • Follow-up task16:48

FAQ

Frequently asked questions

What is Bridge?

A platform that connects customer conversations, AI agents and reports to improve sales follow-up and service. See the platform

Who is it for?

For companies whose sales require advice and teams that support the customer before and after the purchase. See the industries

What can I see in the reports?

Which ads turn into sales, how each lead moves and how each customer is served. See the platform

Do I need a CRM?

No. You can use Bridge on its own or connect it to your CRM. See the platform

How is it billed?

The app is billed per user and AI agents per handled conversation. See minimums and additional charges in Pricing. See pricing

Let's talk about making every relationship more profitable.

Let's review your sales follow-up, your customers' experience and the productivity opportunities with Bridge.

Book a meeting
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